Although Smartpad pro will work on any device and operating system, some devices do work better than others. The difference in device operation is due to the varied specifications of each device which may provide a faster or slower browsing experience of Smartpad Pro.

Internet Connection Speed: (This is especially important with high volumes of users sharing the one connection)

Minimum – 5 MBPS
Recommended – 10 MBPS

Minimum Recommended Hardware Specifications:

WINDOWS

Minimum Requirements
OS: Windows 7 64bit
Processor: Intel Core i3 4th Gen or AMD equivalent
Memory: 8 GB

Recommended
OS: Windows 10 64bit
Processor: Inter Core i5 7th Gen or AMD equivalent
Memory: 16 GB

MAC
Minimum: OS X 10.11 El Capitan
Recommended: OS 10.13: High Sierra
Memory: 8 GB

Necessary Updates:

Your Google Chrome must be kept up-to-date, failure to do this may cause issues using Smartpad Pro.

Support and Training Requirements:

To provide support, we may require Team Viewer be installed, and not locked by your IT provider.