FAQ
Frequently Asked
Questions (FAQ)
Do you have questions about using Smartpad Pro? Have a browse through our FAQ, or if you can’t find what you’re looking for, get in touch with our team. The best way to understand how it works is to see it in action – you can Book a demo here.
The Basics
Q: What is Smartpad Pro and what does it offer?
Q: Who can use Smartpad Pro? What products does it work for?
Q: You say Smartpad Pro is the industry’s leading software – what’s that about?
Q: What is the product configurator?
Q: How much does it cost?
Usage & Availability
Q: Is Smartpad Pro available globally?
Q: Do I need to purchase any computers or hardware to use the software?
Q: Minimum recommended specifications and requirements
Quoting & Ordering capabilities
Q: What products can Smarted Pro quote and order?
Q. What about soft furnishing quotes?
Q: What products and brands does Smartpad support?
Q: How are product and price updates handled, and do they cost anything?
Q: How do I manage my discounts from suppliers?
Q: How do I control my markups and margins, and are they private?
Set up and Training
Q: How long does it take to be up and running from my account activation?
Q: Will my team and I get trained to use the software?
Q: How long will it take for you to set up my account?
Q: What if I need additional technical support or training?
Q: I’m not that tech savvy – can I still use your software?
Q: I’m interested but still unsure – can I have a demonstration of the system?
Q: I’d like to sign up. What’s the next step?

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